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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jainy Aguilar

November 14, 2025

5  out of  5
rating by Jainy Aguilar
"Working with Esperanza has been a wonderful experience. She is very knowledgeable, friendly, and helpful. I really appreciate her commitment to customer satisfaction and the level of customer service she delivers. I look forward to continue working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kevin Aranda

November 14, 2025

5  out of  5
rating by Kevin Aranda
"Working with Esperanza at State Farm has been an exceptional experience from start to finish. She is knowledgeable, patient, and truly committed to helping her clients make the best insurance decisions. Esperanza took the time to walk me through all my options and explained everything clearly without any pressure. If you’re looking for reliable coverage backed by someone who actually listens and puts your needs first, I highly recommend Esperanza at State Farm. She delivers exceptional service and real peace of mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mia Nunez

November 12, 2025

5  out of  5
rating by Mia Nunez
"Spoke with Esperanza , she was very helpful and nice."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Orlando Romero

November 12, 2025

5  out of  5
rating by Orlando Romero
"I called asking for assistance with an issue and Ezperanza was able to walk me through it in a clear and concise way. Good service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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daniela ramirez

November 12, 2025

5  out of  5
rating by daniela ramirez
"Five stars for Lorena Muñoz ! They made the entire process incredibly easy and stress-free. I appreciated their prompt communication and knowledgeable guidance. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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iris gomez

November 11, 2025

5  out of  5
rating by iris gomez
"i had a fantastic experience working with lorena muñoz . They were exceptionally professional and patient, taking the time to clearly explain all my policy options until I felt confident in my choices. Their responsiveness was top-notch . It truly felt like they had my best interest at heart."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Karina Torres

November 11, 2025

5  out of  5
rating by Karina Torres
"Esperanza is the best! So kind and helpful. Answered all my questions. We need more people like her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Edith Munoz

November 11, 2025

5  out of  5
rating by Edith Munoz
"10 of 10 experience all the office staff are really nice and helpful! Esperanza was thorough and help me understand everything Thank you for being patient with me. Yall the best 10 of 10 would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Liz Ramirez

November 11, 2025

5  out of  5
rating by Liz Ramirez
"I had the pleasure of speaking with Esperanza. She was very attentive and helpful. I highly recommend this location. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ricardo Cervantes

November 11, 2025

5  out of  5
rating by Ricardo Cervantes
"Gracias a los Schara, Aquí siempre son muy amables. Tengo 25 años con ellos. Siempre nos an ayudado y orientado."
We responded:
"Don Ricardo, ha sido siempre un honor tener a ustedes como nuestros clientes. Me acuerdo que hace como 20 años yo estuve en su casa ayudandolos establecer una poliza de seguro de vida. "
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regina Hermosillo

November 11, 2025

5  out of  5
rating by regina Hermosillo
"Jackie fue super mega amable, y me ayudo en todas las dudas que tube"
We responded:
"Gracias Regina!! We’re honored by your positive feedback! Jackie siempre es my paciente y agradable. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ricardo Cervantes

November 11, 2025

5  out of  5
rating by Ricardo Cervantes
"I had the pleasure of receiving assistance from Esperanza and she is absolutely amazing! Not only is she highly knowledgeable and professional, but she's also incredibly sweet and patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Neida Hernandez

November 10, 2025

5  out of  5
rating by Neida Hernandez
"Esperanza is the best!! I called for a home insurance quote and she helped me out a lot and responded to every question I had."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lee Limas

November 9, 2025

5  out of  5
rating by Lee Limas
"Called Tuesday for a last minute walk in appointment and Jackie was able to help me, she’s very helpful and answered all my questions."
We responded:
"Hello Lee. Thank you for your kind words. They are an encouragement for my team. Jackie is very attentive, kind and thorough. I am so glad you were able to work with Jackie. "
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Dana Palomo

November 7, 2025

5  out of  5
rating by Dana Palomo
"Esperanza was great!!.. every time I need something the whole staff is always willing to help me. Very kind staff."
We responded:
"Esperanza is always excited to help our customers. We are so happy that you had a positive experience with Esperanza and our office customer service. "
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Erica Cervantes

November 3, 2025

5  out of  5
rating by Erica Cervantes
"Me gusta el servicio siempre son muy amables y me aludan con mis dudas y preguntas es mi compañía por 35 años grasias por soportar y ayudar mis frustraciones."
We responded:
"Erica. I am so happy you have been a part of our agency for so many years. It is always a delight to work with you and Jackie and Esperanza are the best!"
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smithmo903

October 9, 2025

5  out of  5
rating by smithmo903
"Nicest staff in the metroplex"
We responded:
"Thank you so much for your feedback. We are delighted to help."
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Shirley Light

September 17, 2025

5  out of  5
rating by Shirley Light
"Jackie Cervantes helped me get my homeowners/pet insurance. She had the best customer service and was so fast on getting me what I needed. I would highly recommend State Farm for All of your insurance needs."
We responded:
"Hello Shirley. Thank you for your kind words. We are so happy that you had a positive experience with Jackie. So many people are very content with Jackie's efficiency and great attitude. Todd"
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Alex Banda

September 10, 2025

5  out of  5
rating by Alex Banda
"Just wanted to leave this review and say Lorena is a BIG HELP. She takes the time out to explain any concerns or questions I have about my policy. And even when I happen to call a little to much, she’s still there and takes care of me. She is a really big help! I would highly recommend."
We responded:
"Thank you for your comments. Lorena is fantastic! We hear that a lot. I am so happy that you had such a positive experience with Lorena and our office. Todd."
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Misael Navarro

September 10, 2025

5  out of  5
rating by Misael Navarro
"Just want to say Jackie has been really great to work with. She’s always helpful, professional, and kind! I really appreciate the way she takes care of things. Good Job Team!"
We responded:
"Thank you Misael for your feedback. So many people are very happy with Jackie. She is very smart, efficient and has the best positive attitude! Your comments inspire my team. Todd"
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Krystal Hernandez

September 10, 2025

5  out of  5
rating by Krystal Hernandez
"Was a very good help and answered all my questions with good information on what I needed to know about"
We responded:
"Krystal. Thank you for your great feedback. I am so happy we could help with your questions. We are here to help."
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Maria Yanez

August 28, 2025

5  out of  5
rating by Maria Yanez
"We just got an amazing deal on auto and renters insurance with Antonia Tavares! She took the time to walk us through everything and explained better coverage options. By far the best deal we’ve found!"
We responded:
"Thank you for your kind words. I am so glad you were able to work with Antonia. She loves helping people and explaining your coverages. She wants you to truly have the best value in insurance coverage!"
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Christina Kirkbride

August 19, 2025

5  out of  5
rating by Christina Kirkbride
"Lorena from the Dallas State Farm office was polite and expedient helping me resolving an ongoing issue in just a few minutes. Thank you for going above and beyond!"
We responded:
"Hello Christina. Thank you so much for your kind words. It is always a delight to work with you. Lorena loves helping our customers. She truly has a passion for that. "
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Melanie Hicks

July 29, 2025

5  out of  5
rating by Melanie Hicks
"Steve is very helpful! A great guy to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Yes. We love Steve. We are so glad he provided a positive experience for you."
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Johnny Armstrong

July 24, 2025

5  out of  5
rating by Johnny Armstrong
"Talked with Antonia and Jackie at State Farm. They were very lovely to speak with and were a big help! Would recommend absolutely!"
We responded:
"Hello Johnny. They were delighted to help you. Thank you for the kind words. A google review is always a very special compliment! Let us know how we can continue to help you with your insurance needs."