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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Favi Flores

Favi Flores

January 23, 2026

5  out of  5
rating by Favi Flores
"Lorena has been very help with helping with our vehicle insurance, always answer any questions we have and is always polite!"
We responded:
"Dear Favi, We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of Lorena and will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
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Lionel Solis

January 23, 2026

5  out of  5
rating by Lionel Solis
"Lorena at State Farm — I want to extend a heartfelt thank you for handling the issues with my home and auto policies during the transition from the old system to the new one. Throughout the entire process, she worked diligently to resolve everything and kept me informed every step of the way. I’m truly grateful for the support, clear communication, and reassurance she provided, ensuring my policies continued without interruption. Her professionalism and dedication reflect excellent service. I genuinely appreciate all that you’ve done."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Todd Schara’s Team here in Dallas . "
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Alex Serna

January 23, 2026

5  out of  5
rating by Alex Serna
"Switching insurances couldn't have been easier without the help of Lorena Munoz! She answered all my questions with ease and without rush. Grateful for her help and would 10/10 recommend!. Thank you!"
We responded:
"Thank you for the positive review! If you have any further insurance-related questions or needs, please feel free to reach out. "
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Miguel Munoz

January 22, 2026

5  out of  5
rating by Miguel Munoz
"I want to say that Lorena was so easy to work with on not only getting me the quote for my car insurance but also my home insurance. The quotes I received were so good, there was nothing to think over on switching to State Farm. I highly recommend Todd Sahara’s office to help with any type of insurance needs."
We responded:
"Thanks so much for the amazing review, Miguel! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Todd Schara’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas . "
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Crystal Munoz

January 22, 2026

5  out of  5
rating by Crystal Munoz
"I had a great experience at this office! Lorena Munoz was very helpful and answered all the questions I had and made the entire process go very smoothy for me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Andrew Munoz

January 22, 2026

5  out of  5
rating by Andrew Munoz
"The service was amazing. Lorena helped me with every question I had and helped me with a great rate. They definitely have my business!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Todd Schara’s Team. "
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Adriana Trejo

January 21, 2026

5  out of  5
rating by Adriana Trejo
"La recomiendo son muy amables y buscanron asta que me consiguieron una que me gustó el precio y me quedé con ellos la recomendado tienen mucha paciencia y amabilidad para atenderme gracias 🙏"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Todd Schara, agente de State Farm, aquí en Dallas. "
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Are Usure

January 20, 2026

5  out of  5
rating by Are Usure
"Lowest rates in town! Staff was friendly and found the best deals for myself. Highly recommended!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Prisciliano Hernandez

January 2, 2026

5  out of  5
rating by Prisciliano Hernandez
"Jackie Cervantes was very helpful. She is very professional and efficient."
We responded:
"Dear Prisciliano. I am so happy that Jackie was able to efficiently and professionally help you. She is very thorough and knowledgeable in life insurance, home insurance and auto insurance."
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Lisette Luna

December 31, 2025

5  out of  5
rating by Lisette Luna
"This review goes out to Esperanza! ⭐️ She was so helpful, and patient with me. I have felt so comfortable asking her questions about anything. She even helped me get an auto quote on the phone which was nice. Definitely a 10/10 experience. ☺️"
We responded:
"Thank you for the 5 star review. Many customers like you find that Esperanza is a delight to work with. "
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Leticia Zumwalt

December 22, 2025

5  out of  5
rating by Leticia Zumwalt
"Jackie Cervantes is very helpful. Twice my Dad and I went into the office with questions pertaining to my Dad's policy. Both tines she was there and was able to provide answers to all the questions my Dad had concerns about. He has been with this company for over 20 yrs and he is very pleased with the customer service and the company."
We responded:
"Thank you for commenting about Jackie. She is consistently positive and loves to help people. "
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Mayra Ramirez

December 12, 2025

5  out of  5
rating by Mayra Ramirez
"Lorena did amazing in explaining everything. Very polite and always smiling!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lorena is fantastic!"
Profile photo of Jose Ramirez

Jose Ramirez

December 12, 2025

5  out of  5
rating by Jose Ramirez
"Thank you Lorena for helping me insure all of my vehicles. You made sure I understood all of my options. Great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Lorena provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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G Ramirez

December 12, 2025

5  out of  5
rating by G Ramirez
"Lorena Helped me with my Auto insurance and made the transition so simple. I am in the sales business and I know what great customer service is. 5 star all the way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Korey Hamel

December 12, 2025

5  out of  5
rating by Korey Hamel
"Lorena helped us switch our insurances over with such ease. Great customer service and supportive while we navigate these changes."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jainy Aguilar

November 14, 2025

5  out of  5
rating by Jainy Aguilar
"Working with Esperanza has been a wonderful experience. She is very knowledgeable, friendly, and helpful. I really appreciate her commitment to customer satisfaction and the level of customer service she delivers. I look forward to continue working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kevin Aranda

November 14, 2025

5  out of  5
rating by Kevin Aranda
"Working with Esperanza at State Farm has been an exceptional experience from start to finish. She is knowledgeable, patient, and truly committed to helping her clients make the best insurance decisions. Esperanza took the time to walk me through all my options and explained everything clearly without any pressure. If you’re looking for reliable coverage backed by someone who actually listens and puts your needs first, I highly recommend Esperanza at State Farm. She delivers exceptional service and real peace of mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mia Nunez

November 12, 2025

5  out of  5
rating by Mia Nunez
"Spoke with Esperanza , she was very helpful and nice."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Orlando Romero

November 12, 2025

5  out of  5
rating by Orlando Romero
"I called asking for assistance with an issue and Ezperanza was able to walk me through it in a clear and concise way. Good service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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daniela ramirez

November 12, 2025

5  out of  5
rating by daniela ramirez
"Five stars for Lorena Muñoz ! They made the entire process incredibly easy and stress-free. I appreciated their prompt communication and knowledgeable guidance. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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iris gomez

November 11, 2025

5  out of  5
rating by iris gomez
"i had a fantastic experience working with lorena muñoz . They were exceptionally professional and patient, taking the time to clearly explain all my policy options until I felt confident in my choices. Their responsiveness was top-notch . It truly felt like they had my best interest at heart."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Karina Torres

Karina Torres

November 11, 2025

5  out of  5
rating by Karina Torres
"Esperanza is the best! So kind and helpful. Answered all my questions. We need more people like her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Edith Munoz

November 11, 2025

5  out of  5
rating by Edith Munoz
"10 of 10 experience all the office staff are really nice and helpful! Esperanza was thorough and help me understand everything Thank you for being patient with me. Yall the best 10 of 10 would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Liz Ramirez

Liz Ramirez

November 11, 2025

5  out of  5
rating by Liz Ramirez
"I had the pleasure of speaking with Esperanza. She was very attentive and helpful. I highly recommend this location. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ricardo Cervantes

November 11, 2025

5  out of  5
rating by Ricardo Cervantes
"Gracias a los Schara, Aquí siempre son muy amables. Tengo 25 años con ellos. Siempre nos an ayudado y orientado."
We responded:
"Don Ricardo, ha sido siempre un honor tener a ustedes como nuestros clientes. Me acuerdo que hace como 20 años yo estuve en su casa ayudandolos establecer una poliza de seguro de vida. "